Part-time, under 18 Customer Service Representative - Copenhagen
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Are you looking for an opportunity to thrive in a dynamic work environment while showcasing your sales skills and customer service expertise? Look no further! We are currently seeking a Part-time, under 18 Customer Service Representative to join our team at Collector's Cage.
As a Junior Customer Service Representative at Collector's Cage, you'll be a vital part of our team, dedicated to ensuring our customers receive top-notch service and support. If you're customer-focused, eager to learn, and have excellent communication skills, we'd love to have you on board.
- Assist in responding to customer inquiries via email, phone, and social media promptly and professionally.
- Learn to handle order-related questions, provide product information, and assist with customer issues.
- Support the processing of returns, exchanges, and refunds in accordance with company policies.
- Gain a comprehensive understanding of our product offerings and promotions to assist customers effectively.
- Collaborate with senior team members to resolve complex customer issues and ensure customer satisfaction.
- Provide input and suggestions for enhancing customer service processes and procedures.
- Strive to exceed customer expectations and contribute to a positive shopping experience.
To excel in this role, you should possess the following qualifications:
- Strong communication and interpersonal skills.
- Sales-oriented mindset
- Ability to work in a team and independently.
- Customer-focused attitude and a commitment to delivering exceptional service.
- Prior experience is a plus but not mandatory.
What We Offer:
- A dynamic and fashion-forward work environment.
- Opportunities for professional growth and development.
- Competitive compensation package.
- A supportive and collaborative team.
How to Apply:
If you're enthusiastic about fashion, sales, and providing outstanding customer service, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience to firstname.lastname@example.org. In your cover letter, tell us why you believe you'd be a great fit for the Sales Assistant position at Collector's Cage.
Join us in shaping the world of second-hand designer fashion and making every bag purchase a special moment for our customers. We look forward to welcoming you to our team!