Shipping policy
Delivery and shipping
Shipping rates
We ship worldwide. Shipping is free when your order is over 1,000 kr or the equivalent in your currency — for example €134 or 1,450 NOK.
Below that amount, shipping costs:
- Denmark: 29 kr
- Sweden: 39 kr
- Germany: €7
- Norway: 200 NOK
- Rest of the EU and rest of the world: 49 kr
The price is shown at checkout before you pay. Where pickup-point delivery is available you can choose it at checkout, and in several countries it is free.
Dispatch and delivery time
We dispatch your order within 1 working day. Delivery normally takes 2-4 working days with PostNord. In busy periods it can take longer, and we will write to you if it does.
You get an order confirmation straight away, and an email with a tracking number once the parcel is on its way.
Store pickup
You can collect your order in our store at Amagertorv 31, 1160 Copenhagen K. If the item is in the store it is ready within 1 hour. If it is at our warehouse it is ready the next working day. We let you know when it is ready.
Customs, VAT and fees
We cover customs duties and import VAT in every country we ship to.
The price at checkout is therefore the final price — there is nothing extra to pay when the parcel arrives.
If the parcel is damaged
Write to us at info@collectorscage.com if the item was damaged in transit. Keep the packaging and the item so we can take it up with the carrier. Your statutory right to complain applies whenever you discover the damage.
