Guides
Blog
#Goyard Japan×
- How can I track my order?Via the link in your email
- Can I return an item I purchased online?Yes, within 14 days
- How do I send the bag back?Return label, own carrier or the store
- How long does it take to get a refund?Within 5 working days
- How do I know the bag is authentic?Lifetime authenticity guarantee
- Do I have to pay customs?No, we pay customs and VAT
Questions & answers
Another question?
Write to us with any question about an order, an item or a return. Please include your order number.
Write to us → FAQ · 24 →
